This policy explains how CAPS EVENT PTE. LTD. (“CAPS”, “we”, “us”) collects, uses and protects your personal data, in line with Singapore’s Personal Data Protection Act 2012 (PDPA). It covers this website, our show companion app at app.ctrlaltplayshow.com, and registration at our shows.
Who we are
CAPS EVENT PTE. LTD. (UEN 202611671M), 60 Paya Lebar Road, #06-28 Paya Lebar Square, Singapore 409051. We run the CAPS Cardshow trading card shows.
What we collect
- When you contact us through our enquiry form or by email: your name, email address, the topic of your enquiry and your message.
- When you register at a show: your email address and basic details such as your age range, country and how you heard about the show.
- When you book or apply as a vendor: your contact details, business name and the information needed to arrange your table.
- At our shows: we take photos and videos of the event, which may include you.
- When you visit this website: our hosting provider keeps standard server logs (such as IP address, browser type and pages visited) to run and secure the site. This website does not use advertising or tracking cookies.
How we use it
- To reply to your enquiries.
- To run our shows: entry, vendor arrangements and safety.
- To understand our audience and improve future shows, using combined statistics (for example, how many visitors came from overseas) rather than individual profiles.
- To send you news about upcoming shows, only if you’ve agreed to receive it. You can unsubscribe at any time.
- To share event photos and videos on our website and social media.
Who we share it with
We do not sell your personal data. We only share it with:
- service providers who help us run this website, our app, our forms and registration, under obligations to protect it;
- authorities, where the law requires us to.
We don’t give your personal data to sponsors or partners for their own marketing without your consent.
Transfers outside Singapore
Some of our service providers, such as our website host, store data on servers outside Singapore. When this happens, we take reasonable steps to make sure your data gets a standard of protection comparable to the PDPA.
How long we keep it
We keep personal data only as long as we need it for the purposes above, or as required by law, and then delete or anonymise it.
How we protect it
We use reasonable security measures to protect your personal data from unauthorised access, use, changes or loss.
Photos and videos at our shows
Our shows are public events and we photograph and film them. If you’d rather not appear, let our team know on the day, or email us afterwards and we’ll remove you from photos we publish where we reasonably can.
Your choices and rights
You can ask to:
- see the personal data we hold about you and how we’ve used it;
- correct personal data that’s wrong;
- withdraw your consent, for example to stop receiving show updates.
Email us at the address below. We’ll reply within 30 days. Withdrawing consent may mean we can no longer provide some services, and we’ll tell you if that’s the case.
Children
If you’re under 13, please ask a parent or guardian before giving us any personal data.
Contact our Data Protection Officer
Email contact@ctrlaltplayshow.com with “Personal data” in the subject line.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Last updated: 3 November 2026